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Pabi M

1 reviews | Active since Jan 2017

09 Nov 2020, 18:12

Disgusted customer

As their new client, metro fibre connected my fibre last month and failed to communicate or send me an invoice. I called a week ago requesting an invoice as I didn't know how much to pay or where to pay but instead of sending the invoice they suspended the services for non payment. Just unbelievable!!!! I have been trying to call them for the past 2 hours without success.

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply10 Nov 2020, 09:28
Official
Good morning Pabi,

Thank you for your message. Kindly send us your full names, contact details, residential address, MFN account number as well as ticket number so we can escalate this to the correct department.

Thank you,
The MetroFibre Team