BK
Bulelwa K
1 reviews | Active since Nov 2024
20 Apr 2026, 07:58
Disgruntled customer!
We have no network for the past 3 days and the is 0 communication our house is like a ghost house bcz we depend on wifi for everything and don't have an alternative plan this is an inconvenience that has interfered with my work and caused me stress bcz at first I did not know what was happening worst thing is some areas the network is fixed
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Replies (2)0
Replies (2)
MetroFibre Networx's replyOfficial
20 Apr 2026, 09:22Dear Bulelwa
Thank you for bringing this matter to our attention, and we sincerely apologise for the inconvenience and disruption caused.
Please note that we have requested our WiFi/LAN Department to assist with your query, as your service was not restored after the outage. They will be in contact with you directly to provide assistance and work towards resolving the issue.
We appreciate your patience while this is being addressed.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this matter to our attention, and we sincerely apologise for the inconvenience and disruption caused.
Please note that we have requested our WiFi/LAN Department to assist with your query, as your service was not restored after the outage. They will be in contact with you directly to provide assistance and work towards resolving the issue.
We appreciate your patience while this is being addressed.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply20 Apr 2026, 09:22
Official
Dear Bulelwa
Thank you for bringing this matter to our attention, and we sincerely apologise for the inconvenience and disruption caused.
Please note that we have requested our WiFi/LAN Department to assist with your query, as your service was not restored after the outage. They will be in contact with you directly to provide assistance and work towards resolving the issue.
We appreciate your patience while this is being addressed.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this matter to our attention, and we sincerely apologise for the inconvenience and disruption caused.
Please note that we have requested our WiFi/LAN Department to assist with your query, as your service was not restored after the outage. They will be in contact with you directly to provide assistance and work towards resolving the issue.
We appreciate your patience while this is being addressed.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
BK
Bulelwa K's updateReviewer Update
20 Apr 2026, 09:29Thank you.
BK
Bulelwa K's update20 Apr 2026, 09:29
Reviewer Update
Thank you.