JC
John C

1 reviews | Active since Jul 2022

03 Jul 2022, 15:07

Disgraceful, ********* business.

It has been two weeks since I upgraded my internet package to 100mpbs and still I'm only getting 1-5Mbps.

I have sent a dozen screenshots and spoken with half a dozen support staff and none of you have resolved the issue.

As if your incompetence wasn't bad enough, it seems that you train your employees to shift the blame over to Vodacom when speaking with clients.

You consistently tarnish the reputation of another company whilst refusing to take responsibility for any technical issues that you are supposed to be able to resolve.

I will be sharing proof of your ********* business practices with every person and I know, and for those whom I don't know: you'll be better off burning your money than giving it to them.

0
Replies (1)
MetroFibre Networx
MetroFibre Networx's reply03 Jul 2022, 15:13
Official
Good day,  John, 

Thank you for brining this under our attention. 

We are investigating your fault and will provide you with feedback to the soonest. 

Kind Regards
MetroFibre