DISAPPOINTING SERVICE FROM MWEB AND METROFIBRE!!!!!!

THIS IS THE WORST SERVICE THAT I HAVE EVER TRIED TO SET UP ANY FORM OF NETWORKING AT ALL!!!! My mother and I have put through an order with Mweb for a 10mbs fibre line. Upon each phone call it states that each installation takes up to 2 weeks to complete and we have been back and forth with technicians 4 times to my house telling me upon each occasion it will take 24-48 hours to be set up. When the line was first installed we received notice that the broadband connection was on we just needed to wait for the service light to come on, which didn't happen within the expected time given, the second time they disconnected the broadband and they stated that we have to wait for the subscription to be submitted which should have been done the 1st time, we then got a number of a lady by the name of Minne who was meant to submit the forms for activation which was never done, the 3rd time all the guy did was tell us that he needs to connect the broad band and the final time was the same story, upon each visit we had been informed that it will take 24-48hrs. I have been back and forth several times and I am officially done with trying so many times. My name is Rian De Klerk, my mothers name is Karen De Klerk. I cannot be subjected to this any longer! It is either I get helped immediately or this will go further