Disappointing service - Empty Promises

<p>We signed up for Metro Fiber before May. And was also promsied 4-6 weeks installation. </p> <p> </p> <p>We had our site visit on 10 May. And again, same promis was made. </p> <p>The guys on site, David has been great in talking to me, and letting me know about laying of cables. He has been excellent. Letting me know what elese is going on in order for us to go online, how it all works. </p> <p> </p> <p>Apart from that, I get empty promises from head office. I call Simphiwe almost every day for follow ups.. We were told we should have been online last week.. And now, we are still not online.. He also stopped taking my calls, and didnt know what to tell me. </p> <p> </p> <p>I spoke to Chris Attie, who signed us up.. He said they there are no routers / octi-box... </p> <p> </p> <p>This is a poor excuse... In my opnion. You plan an instaltion and promise dates.. and then dont have stock.. I too work in a sales industry, and know how important stock is..</p> <p> We were now told end of this week... So lets see how tomorrow goes.. </p> <p> </p> <p>With the money we are spending, it would be great to get more answers.. </p> <p> </p> <p>Im generally quite patient, espeically with service in SA as it is... But the empty promises is what ****s..</p> <p> </p> <p>Thank you. </p> <p> </p> <p>Brad. </p> <p>Kodak Douglasdale </p> <p> ********** </p>