YL
Yolanda L
1 reviews | Active since Sept 2023
22 Feb 2025, 17:45
Derick Baloyi from the Tech dep is my HERO
Derick Baloy from tech services. Mand of Gold. Derick for President . The only man that answered my query and fixed it timeously . Derick was steadfast with his help was patient, transparent and just the man for a raise , a promotion an all expenses paid holiday . Maybe even a bells but im pushing it . Thank you for your help Derick , thank you for allowing me to get back to work .
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Replies (2)YL
Yolanda L's updateReviewer Update
22 Feb 2025, 17:48Man of Gold Derick , VERY EFFICIENT
YL
Yolanda L's update22 Feb 2025, 17:48
Reviewer Update
Man of Gold Derick , VERY EFFICIENT
MetroFibre Networx's replyOfficial
23 Feb 2025, 06:04 Dear Yolanda Lerato Leso
Thank you so much for your generous feedback! We are thrilled to hear that Derick Baloy from Support was able to assist you so efficiently. Derick is indeed a dedicated professional, and we're glad his steadfastness, patience, and transparency helped resolve your query quickly.
Your kind words mean a lot, and we agree — Derick is truly deserving of recognition for his outstanding service. We’ll be sure to pass on your gratitude to him.
Once again, thank you for taking the time to share your experience, and we're so glad to hear that you’re back on track and able to get back to work.
If you need any further assistance, don't hesitate to reach out!
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply23 Feb 2025, 06:04
Official
Dear Yolanda Lerato Leso
Thank you so much for your generous feedback! We are thrilled to hear that Derick Baloy from Support was able to assist you so efficiently. Derick is indeed a dedicated professional, and we're glad his steadfastness, patience, and transparency helped resolve your query quickly.
Your kind words mean a lot, and we agree — Derick is truly deserving of recognition for his outstanding service. We’ll be sure to pass on your gratitude to him.
Once again, thank you for taking the time to share your experience, and we're so glad to hear that you’re back on track and able to get back to work.
If you need any further assistance, don't hesitate to reach out!
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations