Customer Service Dereliction

Two Streets In Linmeyer JHB South have zero customer service from MFN. Michael Street and Nina street have fibre issues every month, towards the end of the month like clock work. The last 3 months, the residents experience problems every month. So here is the situation. One hous has no issues. The next house is offline. Zero connection, and this pattern continues. The solution? You contact all your ISP's, Vox, MWEB, Initio360 and who ever else is used, and get the complaints from then for these two addresses. You then find which nodes, they have in common and you re-terminate every node.

Why would you want to do this?

You are a supplier of a service who charges a client for this service every month. You are not providing that service.

Please may you fix this issue permanently.

Thank You