KM
Katlego M
1 reviews | Active since Oct 2024
15 Dec 2024, 06:22
Customer service
Yet another week of me not having connection and don’t seem to be getting any assistance. Their customer service is one of the worst
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Replies (1)
MetroFibre Networx's replyOfficial
15 Dec 2024, 06:42Dear Katlego,
Thank you for bringing your concerns to our attention. We understand how important reliable service is and appreciate you reaching out.
Please note that your concerns have been raised with our MetroFibre Go Support team under fault ticket 526696 for further investigation. We are committed to ensuring this matter is addressed as swiftly as possible.
Kind Regards,
Marilize
MetroFibre Complaints and Escalations
Thank you for bringing your concerns to our attention. We understand how important reliable service is and appreciate you reaching out.
Please note that your concerns have been raised with our MetroFibre Go Support team under fault ticket 526696 for further investigation. We are committed to ensuring this matter is addressed as swiftly as possible.
Kind Regards,
Marilize
MetroFibre Complaints and Escalations
MetroFibre Networx's reply15 Dec 2024, 06:42
Official
Dear Katlego,
Thank you for bringing your concerns to our attention. We understand how important reliable service is and appreciate you reaching out.
Please note that your concerns have been raised with our MetroFibre Go Support team under fault ticket 526696 for further investigation. We are committed to ensuring this matter is addressed as swiftly as possible.
Kind Regards,
Marilize
MetroFibre Complaints and Escalations
Thank you for bringing your concerns to our attention. We understand how important reliable service is and appreciate you reaching out.
Please note that your concerns have been raised with our MetroFibre Go Support team under fault ticket 526696 for further investigation. We are committed to ensuring this matter is addressed as swiftly as possible.
Kind Regards,
Marilize
MetroFibre Complaints and Escalations