LB
Linda B
1 reviews | Active since May 2020
27 May 2020, 14:33
Complex still not active
Metrofibre build our complex to be fibre ready 6 months ago , every time I contact my ISP they say it going live soon. On the 21st the technical team from Metrofibre was here and confirmed my complex is live. First it was the 17th May and now the 29th May and this is a problem as I have cancelled my Telkom ADSL and will have no internet on from the 1st June. Me and my husband need internet as we work from home so please can someone from Metrofibre phone me to resolve urgently. Linda ***
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MetroFibre Networx's replyOfficial
27 May 2020, 14:51Good Afternoon Linda,
Thank you so much for your message. We will escalate your problem to the correct department and a support agent will be in contact with you soon.
The MetroFibre Team
Thank you so much for your message. We will escalate your problem to the correct department and a support agent will be in contact with you soon.
The MetroFibre Team
MetroFibre Networx's reply27 May 2020, 14:51
Official
Good Afternoon Linda,
Thank you so much for your message. We will escalate your problem to the correct department and a support agent will be in contact with you soon.
The MetroFibre Team
Thank you so much for your message. We will escalate your problem to the correct department and a support agent will be in contact with you soon.
The MetroFibre Team