*********** Company

First of all don’t reply with the We sincerely apologize for the inconvenience, we’ll call you back. Why do you only resolve issues when it looks bad on your company ie google reviews and hello peter. I am struggling with you guys since December. Not even joking I am sending emails containing “business day number n”. We’re on 13, with no response. The lack of communication is unbelievable. I asked you guys for a debit order last year September, it was never set up, all of a sudden December I had to pay a huge amount of money, no one could take responsibility. Well I had to pay it, cause it’s my fault right? The end right? **** no. January that same FULL amount was deducted once again. Easy right? Call them, email them. Nope and nope. As soon as I get to finance and before they even answer the phone gets put down in my ear. I sent you guys my proof of payment 3 times where you guys confirmed it is settled. But you still blame me for not paying. After two weeks you realise the issue? “Expect a refund”. That’s where we are now business day number 13. No communication no feedback, no refund. Don’t come with the “you got credit on your account”. Why do I as the customer have to keep on paying for YOUR negligence. You basically stole my money, I didn’t have, due to your lack of competence.