Come on Metro Fiber, you can do better than this

Thank you for getting back to me so quickly and coming up with a plan of action

Metrofiber, this is not funny anymore. Initially guys came up with a game plan for me. Initially I was told that in 10 days I would be up and running that became 15 days and now I am still no closer to a solution than I were when this process started in August. I was promised that there would be constant communication from Metrofiber until I was sorted. That was only one day after that, nothing. I had to keep calling you guys with no clear answers just some vague ones. This is not cool hey. I was willing to change my mind after my initial complaint, but you guys did nothing to rectify my opinion. At this moment I am so disappointed, and this could have easily been avoided with proper communication. This sucks guys and my disappointment is immeasurable.