nN
nkosinathi N
1 reviews | Active since Jan 2020
15 Oct 2025, 08:33
Clear my name I'm not owing anything
Hi metrofibre,please advise my am I getting calls and text messages saying that I owe metrofibre,while the line was cancelled and you took your ONT box,I did not sign a contract with you it was a month to month line .PLEASE SORT THIS OU***** affecting my credit score.***
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MetroFibre Networx's replyOfficial
15 Oct 2025, 08:58Dear Nkosinathi
Thank you for bringing this matter to our attention.
We have escalated your query to our Finance Department for further investigation and assistance. They will review your account details and contact you directly to provide feedback and resolve the matter as a priority.
We sincerely apologise for the inconvenience caused and appreciate your patience while this is being attended to.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this matter to our attention.
We have escalated your query to our Finance Department for further investigation and assistance. They will review your account details and contact you directly to provide feedback and resolve the matter as a priority.
We sincerely apologise for the inconvenience caused and appreciate your patience while this is being attended to.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply15 Oct 2025, 08:58
Official
Dear Nkosinathi
Thank you for bringing this matter to our attention.
We have escalated your query to our Finance Department for further investigation and assistance. They will review your account details and contact you directly to provide feedback and resolve the matter as a priority.
We sincerely apologise for the inconvenience caused and appreciate your patience while this is being attended to.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this matter to our attention.
We have escalated your query to our Finance Department for further investigation and assistance. They will review your account details and contact you directly to provide feedback and resolve the matter as a priority.
We sincerely apologise for the inconvenience caused and appreciate your patience while this is being attended to.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations