MR
Motlatso R
1 reviews | Active since Jul 2022
24 Aug 2025, 08:02
Clayville metrofibre connection
We’ve been waiting to get reconnected since yesterday morning. No ETA. In the meantime we are unable to work. You guys are really useless at this point. Very annoying. We are told technicians are busy but there’s no one there….
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
24 Aug 2025, 08:11Dear Motlatso
Thank you for bringing this to our attention. We understand the inconvenience and frustration caused by the delay in restoring your service.
In order for us to assist you further and provide feedback on the status of your reconnection, may you kindly provide us with the account holder’s details or reference number so that we can pick up your account and investigate accordingly.
We appreciate your patience and look forward to resolving this matter as quickly as possible.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this to our attention. We understand the inconvenience and frustration caused by the delay in restoring your service.
In order for us to assist you further and provide feedback on the status of your reconnection, may you kindly provide us with the account holder’s details or reference number so that we can pick up your account and investigate accordingly.
We appreciate your patience and look forward to resolving this matter as quickly as possible.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply24 Aug 2025, 08:11
Official
Dear Motlatso
Thank you for bringing this to our attention. We understand the inconvenience and frustration caused by the delay in restoring your service.
In order for us to assist you further and provide feedback on the status of your reconnection, may you kindly provide us with the account holder’s details or reference number so that we can pick up your account and investigate accordingly.
We appreciate your patience and look forward to resolving this matter as quickly as possible.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this to our attention. We understand the inconvenience and frustration caused by the delay in restoring your service.
In order for us to assist you further and provide feedback on the status of your reconnection, may you kindly provide us with the account holder’s details or reference number so that we can pick up your account and investigate accordingly.
We appreciate your patience and look forward to resolving this matter as quickly as possible.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations