Caution: MetroFibre will charge you for service that you do not receive!

This is by far the worst ISP I have ever had the misfortune of dealing with. After a month of no internet due to fault on their side, they have debited my account with no communication or response when I enquired about being refunded or credited for service that I did not receive. They have just debited me for another month after I sent in a cancellation and followed the instructions from the useless call centre employees who just transfer your call so they don’t have to deal with you. They did not even ask for a reference number which shows that they don’t even intend to help you when you call in. MetroFibre is unreliable, and unprofessional. I do not recommend them to anyone unless you are okay with being ****** of respect and money.