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Shaun N

1 reviews | Active since Mar 2018

18 Mar 2021, 10:45

Cause more damage than anything else.

Not only did they dig up my driveway and trap me on my property without any notification, they completely destroyed my current internet network which forced me to change to LTE. While the concept of getting Fibre in our area is great, they are useless and caused damage to my business as I couldn't get internet access for days and missed important meetings. Their handling of my complaint was beyond ridiculous, just passing blame around. I would never recommend.

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply18 Mar 2021, 11:42
Official
Good day 

We trust you are well
 
Our sincerest apologies for the inconvenience caused 

Kindly note that we are following up on your query and one of our support agents will contact you at the soonest with feedback 

Regards MetroFibre Networx