Hellopeter
Share Your Experience
UN
Uegene N

1 reviews | Active since May 2020

13 Apr 2023, 16:16

Cant Get ahold of Metrofibre

Worst company to get ahold of just to sign up, staff have a dont care attitude, will push u from pillar to post. Trying to sign up is such a nightmare imagine if u have a problem with ur service what will happen

0
Replies (8)
MetroFibre Networx
MetroFibre Networx's reply13 Apr 2023, 17:10
Official
Dear valued client

Please accept our sincerest apologies for the frustration.
Please note our sales team will be in contact first thing tomorrow morning to assist with placing your order.

Kind Regards
Marilize
UN
Uegene N's update14 Apr 2023, 14:22
Reviewer Update
Shame, ur message is just a generic message to make it seem as if ur company cares. Its gone past mid day still nobody called, i did call last night & spoke with Lindi who promised she would get someone to call me today definitely however still no call. I called today stating the whole story again & was promised to recieve a call but still nothing, what a joke of a company
MetroFibre Networx
MetroFibre Networx's reply14 Apr 2023, 14:49
Official
Good day Ugene

Please expect a call from our sales team before close of business, today.

Kind Regards
Marilize
UN
Uegene N's update14 Apr 2023, 14:58
Reviewer Update
But of course i will... 🙄
UN
Uegene N's update14 Apr 2023, 15:02
Reviewer Update
Please dont get anyone to call me, from the very outset i can see how pathetic this company is....
MetroFibre Networx
MetroFibre Networx's reply14 Apr 2023, 16:16
Official
Dear valued client 

Please note we have been unable to reach you via the provided contact number.
I have sent you an email requesting alternative contact information.

Thank you for your patience.
Kind Regards
Marilize
UN
Uegene N's update14 Apr 2023, 16:31
Reviewer Update
What utter nonsense, 1stly in ur message u say u will get someone to call me, i use a business phone & it rings all the time. Ur company seems to have enough money to refuse new customers signing up, maybe i shud come work for url so i can retire early. This is the 1st company ive seen refusing clientele sales the way your company does. I AM ACTUALLY DUMB FOUNDED
MetroFibre Networx
MetroFibre Networx's reply17 Apr 2023, 10:19
Official
Good day Mr. Naidoo

Thank you for taking my call.
As discussed, I am awaiting feedback from our projects department to update you on the onboarding of your complex.

Thank you for your continued patience
Kind Regards 
Marilize