Cant even bill correctly - AVOID AT ALL COSTS

I am having the worst service from metrofibre and its senior management. The customer service is non existent at metrofibre and the billing systems are so flawed.

They want clients to pay upfront but they can even invoice until second week of the current month!!!!! Then they want me to give them debit order authority on my account. Hell NO! If they cant even invoice properly.

Their management including financial director ignore complaints about the billing issues and the poor customer service.

They were all smiles and pats on the back when the complex was looking at using them but since the installation trying to get any form of service out of them is like pulling teeth.

If I can sum up my experience - AVOID AT ALL COSTS, PAY MORE FOR PROPER SERVICE.