Cannot connect to forticlient VPN due to metro connect unstable network

Dear Maphutha

Thank you for bringing this to our attention.

We acknowledge the ongoing connectivity issues you're experiencing, particularly with accessing FortiClient VPN via the MetroConnect network. We understand how disruptive this is to your ability to work effectively.

Please be assured that this matter has been escalated to the relevant department for urgent investigation and resolution. While our technicians are actively working on it, we also understand the need for more clarity, and we are pushing for updates to provide you with a more definitive timeline.

We appreciate your patience and will keep you informed as soon as further feedback becomes available.

Kind regards,
Sibonisile Sithole
MetroFibre Complaints & Escalations