Bunch och of ***********s

Pathetic service, ever since we joined them a few years ago. Then last year, since September , with speeds being atrocious and now, we have no wifi from the ont. When you contact them and tell rhe fault lies with the ont, as the wifi light is not on, they treat you like a child who does not know what is going on. Five emails later, "oh no, you have a faulty ont and you need to pay between R600 and R2000 for a new ont, through them, as you cannot get your own. How the hell is this legal? They own the ont and they should swap it for free, not force their clients to buy one of theirs.