JS
Jan S
1 reviews | Active since Mar 2012
12 Jan 2024, 22:34
Broken manhole cover
After months and various reports of a broken plastic manhole cover Metrofiber has not do any thing to replace it. We are in a Retirement Village and have to mark the area with ugly tape in the road. It makes it difficult for people to move around. Please help.
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Replies (1)
MetroFibre Networx's replyOfficial
15 Jan 2024, 08:46Dear Jan
We appreciate you bringing this matter to our attention, and we sincerely apologize for any inconvenience caused. To assist you further, we have sent an email containing the necessary complaints form. Kindly complete the form and send it back to us along with photos of the reported fibre damages. This will enable us to escalate the matter to our maintenance team for thorough investigation and prompt repairs.
Thank you for your understanding and cooperation.
Kind Regards
Marilize
We appreciate you bringing this matter to our attention, and we sincerely apologize for any inconvenience caused. To assist you further, we have sent an email containing the necessary complaints form. Kindly complete the form and send it back to us along with photos of the reported fibre damages. This will enable us to escalate the matter to our maintenance team for thorough investigation and prompt repairs.
Thank you for your understanding and cooperation.
Kind Regards
Marilize
MetroFibre Networx's reply15 Jan 2024, 08:46
Official
Dear Jan
We appreciate you bringing this matter to our attention, and we sincerely apologize for any inconvenience caused. To assist you further, we have sent an email containing the necessary complaints form. Kindly complete the form and send it back to us along with photos of the reported fibre damages. This will enable us to escalate the matter to our maintenance team for thorough investigation and prompt repairs.
Thank you for your understanding and cooperation.
Kind Regards
Marilize
We appreciate you bringing this matter to our attention, and we sincerely apologize for any inconvenience caused. To assist you further, we have sent an email containing the necessary complaints form. Kindly complete the form and send it back to us along with photos of the reported fibre damages. This will enable us to escalate the matter to our maintenance team for thorough investigation and prompt repairs.
Thank you for your understanding and cooperation.
Kind Regards
Marilize