JN
Jerry N
1 reviews | Active since May 2018
26 Aug 2026, 12:27
Brilliant service ma...
Brilliant service made order after 17:00 normally staff ready to go home, but sales made contact confirmed my details and package, after brief call, tech support sent MSG confirming install request, Hr later appointment made, within 9hrs we have internet at the state connection speeds even... Best service ever... no 5 day waiting, No excuses.
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MetroFibre Networx's replyOfficial
26 Aug 2026, 12:33Dear Jerry,
Thank you so much for sharing your fantastic experience with us! We’re thrilled to hear that our Sales, Technical Support, and Installation teams worked together to get you connected within just nine hours—even though your order was placed after 17:00.
It’s wonderful to know that the process was quick and seamless and that you’re enjoying the expected connection speeds. Your kind words mean a great deal to our teams, and we’ll be delighted to share your feedback with them.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you so much for sharing your fantastic experience with us! We’re thrilled to hear that our Sales, Technical Support, and Installation teams worked together to get you connected within just nine hours—even though your order was placed after 17:00.
It’s wonderful to know that the process was quick and seamless and that you’re enjoying the expected connection speeds. Your kind words mean a great deal to our teams, and we’ll be delighted to share your feedback with them.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply26 Aug 2026, 12:33
Official
Dear Jerry,
Thank you so much for sharing your fantastic experience with us! We’re thrilled to hear that our Sales, Technical Support, and Installation teams worked together to get you connected within just nine hours—even though your order was placed after 17:00.
It’s wonderful to know that the process was quick and seamless and that you’re enjoying the expected connection speeds. Your kind words mean a great deal to our teams, and we’ll be delighted to share your feedback with them.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you so much for sharing your fantastic experience with us! We’re thrilled to hear that our Sales, Technical Support, and Installation teams worked together to get you connected within just nine hours—even though your order was placed after 17:00.
It’s wonderful to know that the process was quick and seamless and that you’re enjoying the expected connection speeds. Your kind words mean a great deal to our teams, and we’ll be delighted to share your feedback with them.
Best regards,
Marilize
MetroFibre Complaints & Escalations