bM
benjamin M
1 reviews | Active since Sept 2010
02 Feb 2023, 15:38
Best service
So I had a router issue on Tuesday , I called Metro fibre to try get it sorted , after 2 hours of trying to authenticate, it turns out the router I was using was struck by lighting, safe to safe Phindile Msokwini was the star for the day, I managed to use my outdoor router in the meantime whilst awaiting my replacement . Thank you so much for your patience and good customer service ❤️
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Replies (1)
MetroFibre Networx's replyOfficial
02 Feb 2023, 15:43Dear Benjamin,
Thank you for your 5-star review.
We are ecstatic to hear that Phindile was able to replace your router in 2 hours.
Excellent customer service is at the top of our list and we are glad that Phindile Moskini could have been of assistance to you, we will be sure to inform her.
Kind Regards,
MetroFibre
Shanice
Thank you for your 5-star review.
We are ecstatic to hear that Phindile was able to replace your router in 2 hours.
Excellent customer service is at the top of our list and we are glad that Phindile Moskini could have been of assistance to you, we will be sure to inform her.
Kind Regards,
MetroFibre
Shanice
MetroFibre Networx's reply02 Feb 2023, 15:43
Official
Dear Benjamin,
Thank you for your 5-star review.
We are ecstatic to hear that Phindile was able to replace your router in 2 hours.
Excellent customer service is at the top of our list and we are glad that Phindile Moskini could have been of assistance to you, we will be sure to inform her.
Kind Regards,
MetroFibre
Shanice
Thank you for your 5-star review.
We are ecstatic to hear that Phindile was able to replace your router in 2 hours.
Excellent customer service is at the top of our list and we are glad that Phindile Moskini could have been of assistance to you, we will be sure to inform her.
Kind Regards,
MetroFibre
Shanice