DD
Dee D
1 reviews | Active since May 2017
03 Nov 2023, 01:47
Best customer service ever!!!!!!
I had the best service you could ever receive from a service provider. They phoned me back and gave me step by step instructions on how to get my internet working. Not only did they give me step by step instructions on wattsapp in case it happened again,I even got a follow up message asking if everything was working way after working hours. Other service providers can learn from these guys. Great customer service thank you!!
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Replies (1)
MetroFibre Networx's replyOfficial
03 Nov 2023, 12:03Dear Dee
We truly appreciate your kind words and are delighted to hear about your positive experience with our service. Thank you for taking the time to share your feedback with us.
Providing excellent customer service is at the core of our values, and we're thrilled to know that our team was able to assist you in resolving your internet issue. It's our commitment to go above and beyond to ensure that you have a seamless and hassle-free experience with our services.
Your feedback is invaluable to us, and it motivates us to continue delivering exceptional support. We are pleased to have been able to assist you not only with step-by-step instructions but also with a follow-up message to ensure everything was working smoothly.
We truly appreciate your kind words and your recognition of our efforts. If you ever have any more questions or require further assistance in the future, please don't hesitate to reach out. We are here to help.
Once again, thank you for choosing us as your service provider, and we look forward to continuing to meet and exceed your expectations.
Kind Regards
Marilize
We truly appreciate your kind words and are delighted to hear about your positive experience with our service. Thank you for taking the time to share your feedback with us.
Providing excellent customer service is at the core of our values, and we're thrilled to know that our team was able to assist you in resolving your internet issue. It's our commitment to go above and beyond to ensure that you have a seamless and hassle-free experience with our services.
Your feedback is invaluable to us, and it motivates us to continue delivering exceptional support. We are pleased to have been able to assist you not only with step-by-step instructions but also with a follow-up message to ensure everything was working smoothly.
We truly appreciate your kind words and your recognition of our efforts. If you ever have any more questions or require further assistance in the future, please don't hesitate to reach out. We are here to help.
Once again, thank you for choosing us as your service provider, and we look forward to continuing to meet and exceed your expectations.
Kind Regards
Marilize
MetroFibre Networx's reply03 Nov 2023, 12:03
Official
Dear Dee
We truly appreciate your kind words and are delighted to hear about your positive experience with our service. Thank you for taking the time to share your feedback with us.
Providing excellent customer service is at the core of our values, and we're thrilled to know that our team was able to assist you in resolving your internet issue. It's our commitment to go above and beyond to ensure that you have a seamless and hassle-free experience with our services.
Your feedback is invaluable to us, and it motivates us to continue delivering exceptional support. We are pleased to have been able to assist you not only with step-by-step instructions but also with a follow-up message to ensure everything was working smoothly.
We truly appreciate your kind words and your recognition of our efforts. If you ever have any more questions or require further assistance in the future, please don't hesitate to reach out. We are here to help.
Once again, thank you for choosing us as your service provider, and we look forward to continuing to meet and exceed your expectations.
Kind Regards
Marilize
We truly appreciate your kind words and are delighted to hear about your positive experience with our service. Thank you for taking the time to share your feedback with us.
Providing excellent customer service is at the core of our values, and we're thrilled to know that our team was able to assist you in resolving your internet issue. It's our commitment to go above and beyond to ensure that you have a seamless and hassle-free experience with our services.
Your feedback is invaluable to us, and it motivates us to continue delivering exceptional support. We are pleased to have been able to assist you not only with step-by-step instructions but also with a follow-up message to ensure everything was working smoothly.
We truly appreciate your kind words and your recognition of our efforts. If you ever have any more questions or require further assistance in the future, please don't hesitate to reach out. We are here to help.
Once again, thank you for choosing us as your service provider, and we look forward to continuing to meet and exceed your expectations.
Kind Regards
Marilize