Bert Le Roux came to install my new router and was super professional, very friendly and went out of his way to make sure my router and wifi was setup correctly and even helped replace my old Ethernet Switch

Item: MetroFibre Networx
Rating: 5
Author: Flavio F

Bert Le Roux came to install my new router and was super professional, very friendly and went out of his way to make sure my router and wifi was setup correctly and even helped replace my old Ethernet Switch. I highly recommend Bert and very impressed with his excellent customer service! Well done Bert!

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Replies (1)

MetroFibre Networx's replyOfficial

06 May 2026, 19:19

Dear Flavio

Thank you very much for your kind feedback.

We are delighted to hear about your positive experience with Bert Le Roux. It’s great to know he provided professional, friendly service and went the extra mile to ensure your router and WiFi were correctly set up, as well as assisting with replacing your old Ethernet switch.

We will be sure to pass your compliments on to him and the team. Feedback like yours is greatly appreciated and serves as motivation to continue delivering excellent service.

Thank you once again for taking the time to share your experience.

Kind regards,
Sibonisile
MetroFibre Complaints & Escalations

MetroFibre Networx's reply06 May 2026, 19:19

Official

Dear Flavio

Thank you very much for your kind feedback.

We will be sure to pass your compliments on to him and the team. Feedback like yours is greatly appreciated and serves as motivation to continue delivering excellent service.

Thank you once again for taking the time to share your experience.

Kind regards,
Sibonisile
MetroFibre Complaints & Escalations