SO
Seun O
1 reviews | Active since Jul 2025
12 Jul 2025, 11:52
Ben W was on time with installation and communication although I was not in the country when he was trying to book an appointment for installation he kept trying to get hold of me and eventually did through WhatsApp, I gave him my wife’s contact then he d
Ben W was on time with installation and communication although I was not in the country when he was trying to book an appointment for installation he kept trying to get hold of me and eventually did through WhatsApp, I gave him my wife’s contact then he delivered. Commendable!
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Replies (1)
MetroFibre Networx's replyOfficial
12 Jul 2025, 12:10Dear Seun
Thank you for your wonderful 5-star review!
We’re delighted to hear that Ben W provided such dedicated and proactive service during your installation, even going the extra mile to reach you while you were abroad. It’s always great to hear about our technicians making a meaningful impact.
Your kind words will certainly be passed on to Ben and the team. We’re grateful for the opportunity to serve you and your family, and we look forward to keeping you connected.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for your wonderful 5-star review!
We’re delighted to hear that Ben W provided such dedicated and proactive service during your installation, even going the extra mile to reach you while you were abroad. It’s always great to hear about our technicians making a meaningful impact.
Your kind words will certainly be passed on to Ben and the team. We’re grateful for the opportunity to serve you and your family, and we look forward to keeping you connected.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply12 Jul 2025, 12:10
Official
Dear Seun
Thank you for your wonderful 5-star review!
We’re delighted to hear that Ben W provided such dedicated and proactive service during your installation, even going the extra mile to reach you while you were abroad. It’s always great to hear about our technicians making a meaningful impact.
Your kind words will certainly be passed on to Ben and the team. We’re grateful for the opportunity to serve you and your family, and we look forward to keeping you connected.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for your wonderful 5-star review!
We’re delighted to hear that Ben W provided such dedicated and proactive service during your installation, even going the extra mile to reach you while you were abroad. It’s always great to hear about our technicians making a meaningful impact.
Your kind words will certainly be passed on to Ben and the team. We’re grateful for the opportunity to serve you and your family, and we look forward to keeping you connected.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations