H
Hester
1 reviews | Active since Apr 2025
09 Apr 2025, 17:41
Ben W was awesome
Ben W was awesome. Punctual, friendly and efficient, he was not in a hurry and answered all my questions he also tested and explain the fault founding during the installation
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MetroFibre Networx's replyOfficial
09 Apr 2025, 17:45Dear Hester,
Thank you so much for sharing your experience with us! We’re thrilled to hear that Ben W provided you with excellent service. It’s great to know that he was punctual, friendly, and efficient, and that he took the time to answer all your questions thoroughly.
We truly appreciate you mentioning how Ben explained the fault found during the installation. We believe in making sure our customers are fully informed, and it’s wonderful to hear that Ben's approach left you feeling confident and satisfied with the service.
Your feedback means a lot to us, and we’ll be sure to pass along your kind words to Ben. Thanks again for taking the time to share your thoughts, and please don’t hesitate to reach out if you need any further assistance.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you so much for sharing your experience with us! We’re thrilled to hear that Ben W provided you with excellent service. It’s great to know that he was punctual, friendly, and efficient, and that he took the time to answer all your questions thoroughly.
We truly appreciate you mentioning how Ben explained the fault found during the installation. We believe in making sure our customers are fully informed, and it’s wonderful to hear that Ben's approach left you feeling confident and satisfied with the service.
Your feedback means a lot to us, and we’ll be sure to pass along your kind words to Ben. Thanks again for taking the time to share your thoughts, and please don’t hesitate to reach out if you need any further assistance.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply09 Apr 2025, 17:45
Official
Dear Hester,
Thank you so much for sharing your experience with us! We’re thrilled to hear that Ben W provided you with excellent service. It’s great to know that he was punctual, friendly, and efficient, and that he took the time to answer all your questions thoroughly.
We truly appreciate you mentioning how Ben explained the fault found during the installation. We believe in making sure our customers are fully informed, and it’s wonderful to hear that Ben's approach left you feeling confident and satisfied with the service.
Your feedback means a lot to us, and we’ll be sure to pass along your kind words to Ben. Thanks again for taking the time to share your thoughts, and please don’t hesitate to reach out if you need any further assistance.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you so much for sharing your experience with us! We’re thrilled to hear that Ben W provided you with excellent service. It’s great to know that he was punctual, friendly, and efficient, and that he took the time to answer all your questions thoroughly.
We truly appreciate you mentioning how Ben explained the fault found during the installation. We believe in making sure our customers are fully informed, and it’s wonderful to hear that Ben's approach left you feeling confident and satisfied with the service.
Your feedback means a lot to us, and we’ll be sure to pass along your kind words to Ben. Thanks again for taking the time to share your thoughts, and please don’t hesitate to reach out if you need any further assistance.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations