MS
Marica S
1 reviews | Active since Jul 2025
23 Jul 2025, 09:02
Ben W came to assist us with installation of the ont box
Ben W came to assist us with installation of the ont box. His professionalism, friendly attitude and excellent communication made our previous horrible experience with metrofibre much better. He explained step by step what is happening, what to expect next and the process forth going.
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MetroFibre Networx's replyOfficial
23 Jul 2025, 09:06Dear Marica,
Thank you for your thoughtful 5-star review!
We're so pleased to hear that Ben W provided you with such a professional and positive experience. It's wonderful to know that his friendly attitude, clear communication, and step-by-step guidance helped turn things around. We'll be sure to pass along your kind words to him — feedback like this truly makes a difference.
We're committed to ensuring your experience continues on a positive note!
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for your thoughtful 5-star review!
We're so pleased to hear that Ben W provided you with such a professional and positive experience. It's wonderful to know that his friendly attitude, clear communication, and step-by-step guidance helped turn things around. We'll be sure to pass along your kind words to him — feedback like this truly makes a difference.
We're committed to ensuring your experience continues on a positive note!
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply23 Jul 2025, 09:06
Official
Dear Marica,
Thank you for your thoughtful 5-star review!
We're so pleased to hear that Ben W provided you with such a professional and positive experience. It's wonderful to know that his friendly attitude, clear communication, and step-by-step guidance helped turn things around. We'll be sure to pass along your kind words to him — feedback like this truly makes a difference.
We're committed to ensuring your experience continues on a positive note!
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for your thoughtful 5-star review!
We're so pleased to hear that Ben W provided you with such a professional and positive experience. It's wonderful to know that his friendly attitude, clear communication, and step-by-step guidance helped turn things around. We'll be sure to pass along your kind words to him — feedback like this truly makes a difference.
We're committed to ensuring your experience continues on a positive note!
Best regards,
Marilize
MetroFibre Complaints & Escalations