MP
Marinda P
1 reviews | Active since Mar 2010
12 Dec 2025, 12:27
Begging for a Statement with no success
I wait now for almost a month for my updated statement with payment of 31 October 2025 & 20 November 2025 on. My next step will be ICASA. Maybe they will help me get my statement. Every day I beg for the statement with no success.
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Replies (2)
MetroFibre Networx's replyOfficial
12 Dec 2025, 12:30Dear Marinda Pretorius
We understand the frustration caused by the delay in receiving your updated statement.
Your request has been escalated to the relevant department to ensure the statements for 31 October 2025 and 20 November 2025 are provided as a priority.
We appreciate your patience while this matter is being resolved, and will update you as soon as the statements are available.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
We understand the frustration caused by the delay in receiving your updated statement.
Your request has been escalated to the relevant department to ensure the statements for 31 October 2025 and 20 November 2025 are provided as a priority.
We appreciate your patience while this matter is being resolved, and will update you as soon as the statements are available.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply12 Dec 2025, 12:30
Official
Dear Marinda Pretorius
We understand the frustration caused by the delay in receiving your updated statement.
Your request has been escalated to the relevant department to ensure the statements for 31 October 2025 and 20 November 2025 are provided as a priority.
We appreciate your patience while this matter is being resolved, and will update you as soon as the statements are available.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
We understand the frustration caused by the delay in receiving your updated statement.
Your request has been escalated to the relevant department to ensure the statements for 31 October 2025 and 20 November 2025 are provided as a priority.
We appreciate your patience while this matter is being resolved, and will update you as soon as the statements are available.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
MP
Marinda P's updateReviewer Update
12 Dec 2025, 12:37Sir
This is now the last time I ask for my statement with the payments of 31 October & 20 November on it. Next step will also be ***** case open at the Police Station. Because your accounts department ignore my begging for a statement.
This is now the last time I ask for my statement with the payments of 31 October & 20 November on it. Next step will also be ***** case open at the Police Station. Because your accounts department ignore my begging for a statement.
MP
Marinda P's update12 Dec 2025, 12:37
Reviewer Update
Sir
This is now the last time I ask for my statement with the payments of 31 October & 20 November on it. Next step will also be ***** case open at the Police Station. Because your accounts department ignore my begging for a statement.
This is now the last time I ask for my statement with the payments of 31 October & 20 November on it. Next step will also be ***** case open at the Police Station. Because your accounts department ignore my begging for a statement.