Be prepared to be treated like a **** at this company

Worst worst worst service you can ever get, and i know the idiot that responds to these things just going to say we are aware of an outage in the area asif that is why im complaining about the utter *** service that your company provides and not the fact that no matter how many times you call the call center or send an email or log a ticket the people that work there doesnt care two ****s about you and the service that they need to give, Long story short got a mail that i will be contacted in 24 houers about the routers that they need to install and that instelation will take about 5-7 working days, this is now 3 weeks ago, i have called many times and send may emails but as usual MetroFibre just have no ****s to give, really guys is this how you treat someone that is paying R14 400 a year for 5 years now thats R72 000 i have waisted on this company just to be told i am basically a **** and that i wont get any sort of service or after service im very disappointed i will definitely make plan to move away from your company