Be careful! Metrofibre not living up to potential.

We get network outages frequently and the last one was on Tuesday, 27th June. Fibre connectivity was down from approximately 11h00 to late afternoon. We got no feedback from Metrofibre why it was down and when they estimate the fibre service was going to be restored. It seems that the people here have not quite grasped the fact that a lot of people are working from home, and that connectivity has become crucial. I asked for feedback why it was down and was met with deathly silence. Very disappointing and pathetic service.