DM
DONALD M
1 reviews | Active since Feb 2020
17 Nov 2022, 18:27
Badservice
Bad service, can someone unsaspend my account I have said it before and I will say it again I get paid on the 20th of every month and I pay my account every 20th, I was promised that one of the manager will be in contact with and they didn't call this is unacceptable behavior and its inconvenient for my family. Please unsaspend my account
Helpful (0)
Replies (6)0
Replies (6)DM
DONALD M's updateReviewer Update
17 Nov 2022, 18:36Please reconnect my services my son need to do assignments.
DM
DONALD M's update17 Nov 2022, 18:36
Reviewer Update
Please reconnect my services my son need to do assignments.
MetroFibre Networx's replyOfficial
17 Nov 2022, 21:28 Good day Donald
We sincerely apologise for the inconvenience caused .
Kindly note that we are investigating the matter.
We will provide feedback as soon as we get an update.
Please expect a call from one of our agents.
Kind regards
MetroFibre
We sincerely apologise for the inconvenience caused .
Kindly note that we are investigating the matter.
We will provide feedback as soon as we get an update.
Please expect a call from one of our agents.
Kind regards
MetroFibre
MetroFibre Networx's reply17 Nov 2022, 21:28
Official
Good day Donald
We sincerely apologise for the inconvenience caused .
Kindly note that we are investigating the matter.
We will provide feedback as soon as we get an update.
Please expect a call from one of our agents.
Kind regards
MetroFibre
We sincerely apologise for the inconvenience caused .
Kindly note that we are investigating the matter.
We will provide feedback as soon as we get an update.
Please expect a call from one of our agents.
Kind regards
MetroFibre
DM
DONALD M's updateReviewer Update
18 Nov 2022, 14:12Good day can I have my services to be reinstat urgently, this is unacceptable behavior from Big company like MetroFibre if not can I be called by CEO becouse managers are falling me since I waited to be called I haven't received a call.
DM
DONALD M's update18 Nov 2022, 14:12
Reviewer Update
Good day can I have my services to be reinstat urgently, this is unacceptable behavior from Big company like MetroFibre if not can I be called by CEO becouse managers are falling me since I waited to be called I haven't received a call.
MetroFibre Networx's replyOfficial
18 Nov 2022, 15:09Dear Donald
We do understand your frustration, you will be contacted by COB.
Kind Regards
MetroFibre
We do understand your frustration, you will be contacted by COB.
Kind Regards
MetroFibre
MetroFibre Networx's reply18 Nov 2022, 15:09
Official
Dear Donald
We do understand your frustration, you will be contacted by COB.
Kind Regards
MetroFibre
We do understand your frustration, you will be contacted by COB.
Kind Regards
MetroFibre
DM
DONALD M's updateReviewer Update
18 Nov 2022, 16:25Can someone unsaspend my account urgently
DM
DONALD M's update18 Nov 2022, 16:25
Reviewer Update
Can someone unsaspend my account urgently
MetroFibre Networx's replyOfficial
18 Nov 2022, 16:44Dear Donald
Our Finance team will contact you shortly.
Kind Regards
Metro Fibre
Our Finance team will contact you shortly.
Kind Regards
Metro Fibre
MetroFibre Networx's reply18 Nov 2022, 16:44
Official
Dear Donald
Our Finance team will contact you shortly.
Kind Regards
Metro Fibre
Our Finance team will contact you shortly.
Kind Regards
Metro Fibre