DM
DONALD M

1 reviews | Active since Feb 2020

12 Sept 2022, 16:48

Badservice

Bad Service. I called in Ave sent required documents and my account its not yet credited and Ave been waiting for over 4 Month please rectify you are messing up my credit record, I was assisted by Stacey

0
Replies (3)
MetroFibre Networx
MetroFibre Networx's reply12 Sept 2022, 16:52
Official
Good day Donald 

Thank you for bringing this issue to our attention and rating our services.

Please note that this issue will be escalated to the finance department for further assistance.

An agent will be in contact to provide feedback.

Kind Regards,
MetroFibre


DM
DONALD M's update13 Sept 2022, 13:19
Reviewer Update
Good day.

Can I please have an update on this matter this is not funny anymore
MetroFibre Networx
MetroFibre Networx's reply13 Sept 2022, 14:46
Official
Dear Donald 

Thank you for taking our calls.

As discussed please note that we have escalated the issue to the finance department and they will assist you accordingly.

Thank you for your patience.

Kind Regards,
MetroFibre