MM
Madikana M
1 reviews | Active since Dec 2015
31 Jan 2023, 15:34
Bad service or service provider
I just installed fibre to my home , on 24 January 2023, which they said in will go live on 25 January 2023. since 25 January 2023 calling them without any results till today 31 January 2023, no apology or way forward on my side.
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Replies (1)
MetroFibre Networx's replyOfficial
31 Jan 2023, 15:43Dear Madikana
On behalf of MetroFibre, I want to extend my sincerest apologies for the negative experience that you have received with us.
I know it has been really frustrating for you to be held up like this when you just want to get the issue resolved and we do understand your frustration.
We are investigating further and will revert with feedback soon.
Kind Regards
MetroFibre
Shanice
On behalf of MetroFibre, I want to extend my sincerest apologies for the negative experience that you have received with us.
I know it has been really frustrating for you to be held up like this when you just want to get the issue resolved and we do understand your frustration.
We are investigating further and will revert with feedback soon.
Kind Regards
MetroFibre
Shanice
MetroFibre Networx's reply31 Jan 2023, 15:43
Official
Dear Madikana
On behalf of MetroFibre, I want to extend my sincerest apologies for the negative experience that you have received with us.
I know it has been really frustrating for you to be held up like this when you just want to get the issue resolved and we do understand your frustration.
We are investigating further and will revert with feedback soon.
Kind Regards
MetroFibre
Shanice
On behalf of MetroFibre, I want to extend my sincerest apologies for the negative experience that you have received with us.
I know it has been really frustrating for you to be held up like this when you just want to get the issue resolved and we do understand your frustration.
We are investigating further and will revert with feedback soon.
Kind Regards
MetroFibre
Shanice