tT
thusom T

1 reviews | Active since Jul 2011

09 May 2023, 10:03

BAd Service from Metrofiber and Webafrica

its an absolute nightmare to get metrofibre to connect the internet to my house. they always tell you about the fact that they are within SLA, its been now almost 2 weeks that my house is without internet. even technicians does not stick to the agreed appointment times, nor do they notify you that they will come to the house, just to make sure there is someone at the house when they come. if it was not for the fact that I have already paid for the installations etc. I would really change to another provider that takes their clients seriously #MothersDayTreats

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply10 May 2023, 15:11
Official
Dear Thuso
Per our email communication, I can confirm that your physical fibre fault has been resolved by our maintenance team and that your service has been successfully activated. 

Thank you for your patience 

Kind Regards
Marilize