ND
Nokukhanya D
1 reviews | Active since Jun 2022
18 Apr 2023, 19:08
Bad service
I am out of words My installation is still not done there is a TP box in my building which everyone else is using but they are saying I can't use I need my own.
Helpful (0)
Replies (6)0
Replies (6)
MetroFibre Networx's replyOfficial
19 Apr 2023, 09:31Good day Nokukhanya.
Our apologies for the inconvenience you are experiencing. We can imagine it must be a frustrating situation for you. Our team is looking into this issue, and one of our agents will contact you as soon as we have information that will shed light on the problem.
Kind regards
Sunet
Our apologies for the inconvenience you are experiencing. We can imagine it must be a frustrating situation for you. Our team is looking into this issue, and one of our agents will contact you as soon as we have information that will shed light on the problem.
Kind regards
Sunet
MetroFibre Networx's reply19 Apr 2023, 09:31
Official
Good day Nokukhanya.
Our apologies for the inconvenience you are experiencing. We can imagine it must be a frustrating situation for you. Our team is looking into this issue, and one of our agents will contact you as soon as we have information that will shed light on the problem.
Kind regards
Sunet
Our apologies for the inconvenience you are experiencing. We can imagine it must be a frustrating situation for you. Our team is looking into this issue, and one of our agents will contact you as soon as we have information that will shed light on the problem.
Kind regards
Sunet
ND
Nokukhanya D's updateReviewer Update
20 Apr 2023, 15:55The issue is still not resolved and no feedback has been provided
The service is really disgusting
The service is really disgusting
ND
Nokukhanya D's update20 Apr 2023, 15:55
Reviewer Update
The issue is still not resolved and no feedback has been provided
The service is really disgusting
The service is really disgusting
MetroFibre Networx's replyOfficial
21 Apr 2023, 09:24Good day Nokukhanya
Thank you for taking my call. As discussed, we are unfortunately unable to assist with a second fibre service at your free-standing residence.
Please do not hesitate to reach out to us should you require any further assistance.
Kind Regards
Marilize
Thank you for taking my call. As discussed, we are unfortunately unable to assist with a second fibre service at your free-standing residence.
Please do not hesitate to reach out to us should you require any further assistance.
Kind Regards
Marilize
MetroFibre Networx's reply21 Apr 2023, 09:24
Official
Good day Nokukhanya
Thank you for taking my call. As discussed, we are unfortunately unable to assist with a second fibre service at your free-standing residence.
Please do not hesitate to reach out to us should you require any further assistance.
Kind Regards
Marilize
Thank you for taking my call. As discussed, we are unfortunately unable to assist with a second fibre service at your free-standing residence.
Please do not hesitate to reach out to us should you require any further assistance.
Kind Regards
Marilize
ND
Nokukhanya D's updateReviewer Update
21 Apr 2023, 12:27Please can yourl send me a confirmation email as discussed over the phone phone confirming that you cannot assist me and that my order is canceled on your end
ND
Nokukhanya D's update21 Apr 2023, 12:27
Reviewer Update
Please can yourl send me a confirmation email as discussed over the phone phone confirming that you cannot assist me and that my order is canceled on your end
MetroFibre Networx's replyOfficial
21 Apr 2023, 12:48Good day Nokukhanya. We have sent you the email as per your request.
Kind regards
Sunet
Kind regards
Sunet
MetroFibre Networx's reply21 Apr 2023, 12:48
Official
Good day Nokukhanya. We have sent you the email as per your request.
Kind regards
Sunet
Kind regards
Sunet
ND
Nokukhanya D's updateReviewer Update
21 Apr 2023, 14:39Thank you
Please communicate this WEBAFRICA as they are still convinced that you are coming to install my services
They say they have escalated the matter to you
Please communicate this WEBAFRICA as they are still convinced that you are coming to install my services
They say they have escalated the matter to you
ND
Nokukhanya D's update21 Apr 2023, 14:39
Reviewer Update
Thank you
Please communicate this WEBAFRICA as they are still convinced that you are coming to install my services
They say they have escalated the matter to you
Please communicate this WEBAFRICA as they are still convinced that you are coming to install my services
They say they have escalated the matter to you