WE
Wayne E
1 reviews | Active since May 2023
18 May 2023, 14:44
bad service delivery
They quick to sell you their product but they dont deliver what you pay for. to try and get someone to help is also just as bad as their service. you pay for a speed and they cant even deliver 1% of what you pay for. will not advise to anybody to make use of their service
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Wayne E's updateReviewer Update
18 May 2023, 16:42 Good day Yes I have tried phoning back as I was in a meeting but i holding on for ever. i even opt for you to phone me back which i am still waiting for As per my whatsup I do not understand why they want me to test with a LAN cable to determine my Wi-Fi speed, that just don’t make sense. Must I now walk with all my appliances with a cable around my house. I appreciated the responds and the fact that you state my fibre is connected. That was never in question, my issue is my download speed from Wi-Fi. See attached pictures. If you look at my contract with you I paying for a speed of 250mbps not 65mbps at its best and 0.14 most of the time. How do you justify that.
WE
Wayne E's update18 May 2023, 16:42
Reviewer Update
Good day Yes I have tried phoning back as I was in a meeting but i holding on for ever. i even opt for you to phone me back which i am still waiting for As per my whatsup I do not understand why they want me to test with a LAN cable to determine my Wi-Fi speed, that just don’t make sense. Must I now walk with all my appliances with a cable around my house. I appreciated the responds and the fact that you state my fibre is connected. That was never in question, my issue is my download speed from Wi-Fi. See attached pictures. If you look at my contract with you I paying for a speed of 250mbps not 65mbps at its best and 0.14 most of the time. How do you justify that.