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Replies (3)
MetroFibre Networx's replyOfficial
15 Jan 2024, 12:04Dear Gerhard
I hope this message finds you well. We appreciate you bringing your complaint to our attention and we apologize for any inconvenience caused.
Upon reviewing the details provided, we regret to inform you that we were unable to locate your service order. To proceed with your request and provide you with the best assistance, we kindly ask you to provide us with your account holder details.
Please be on the lookout for an email from us requesting the necessary information. Once we receive the required details, we will promptly address your inquiry and ensure a smooth resolution.
Thank you for your understanding, and we look forward to assisting you further.
Best regards,
Marilize
I hope this message finds you well. We appreciate you bringing your complaint to our attention and we apologize for any inconvenience caused.
Upon reviewing the details provided, we regret to inform you that we were unable to locate your service order. To proceed with your request and provide you with the best assistance, we kindly ask you to provide us with your account holder details.
Please be on the lookout for an email from us requesting the necessary information. Once we receive the required details, we will promptly address your inquiry and ensure a smooth resolution.
Thank you for your understanding, and we look forward to assisting you further.
Best regards,
Marilize
MetroFibre Networx's reply15 Jan 2024, 12:04
Official
Dear Gerhard
I hope this message finds you well. We appreciate you bringing your complaint to our attention and we apologize for any inconvenience caused.
Upon reviewing the details provided, we regret to inform you that we were unable to locate your service order. To proceed with your request and provide you with the best assistance, we kindly ask you to provide us with your account holder details.
Please be on the lookout for an email from us requesting the necessary information. Once we receive the required details, we will promptly address your inquiry and ensure a smooth resolution.
Thank you for your understanding, and we look forward to assisting you further.
Best regards,
Marilize
I hope this message finds you well. We appreciate you bringing your complaint to our attention and we apologize for any inconvenience caused.
Upon reviewing the details provided, we regret to inform you that we were unable to locate your service order. To proceed with your request and provide you with the best assistance, we kindly ask you to provide us with your account holder details.
Please be on the lookout for an email from us requesting the necessary information. Once we receive the required details, we will promptly address your inquiry and ensure a smooth resolution.
Thank you for your understanding, and we look forward to assisting you further.
Best regards,
Marilize
GW
Gerhard W's updateReviewer Update
16 Jan 2024, 07:29I am still waiting for them to reply to my mail, extremely slow service and rude.
GW
Gerhard W's update16 Jan 2024, 07:29
Reviewer Update
I am still waiting for them to reply to my mail, extremely slow service and rude.
GW
Gerhard W's updateReviewer Update
17 Jan 2024, 10:19Worst service ever does not even bother to answer my mails or whatsupp
GW
Gerhard W's update17 Jan 2024, 10:19
Reviewer Update
Worst service ever does not even bother to answer my mails or whatsupp