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Adri Z's updateReviewer Update
19 Apr 2024, 13:00Thank you Marilize, but this still does not explain why we as customers has to resort to HELLOPETER to get MetroFibre's attention. I have personally emailed, phoned your call centre - held on for long periods of time [by the way calling from an cellphone with prepaid is costly], whats app'd and send an messages on Facebook, but the response time is ridiculous.
Metrofibe needs to give a lot of attention to it as soon as possible, I see a lot of unhappy clients that I know will move for better service somewhere else.
Metrofibe needs to give a lot of attention to it as soon as possible, I see a lot of unhappy clients that I know will move for better service somewhere else.
AZ
Adri Z's update19 Apr 2024, 13:00
Reviewer Update
Thank you Marilize, but this still does not explain why we as customers has to resort to HELLOPETER to get MetroFibre's attention. I have personally emailed, phoned your call centre - held on for long periods of time [by the way calling from an cellphone with prepaid is costly], whats app'd and send an messages on Facebook, but the response time is ridiculous.
Metrofibe needs to give a lot of attention to it as soon as possible, I see a lot of unhappy clients that I know will move for better service somewhere else.
Metrofibe needs to give a lot of attention to it as soon as possible, I see a lot of unhappy clients that I know will move for better service somewhere else.