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Lerato
1 reviews | Active since Dec 2025
04 May 2026, 16:29
Bad service
Why am I without fibre since 10 in the morning
Helpful (0)
Replies (3)0
Replies (3)
MetroFibre Networx's replyOfficial
04 May 2026, 16:45Dear Lerato
Thank you for reaching out.
We understand how disruptive it is to be without fibre service since this morning, and we recognise the urgency of restoring your connection as quickly as possible.
We would like to assist immediately. Kindly share your account details and location so we can check the status of your service and determine the cause of the outage.
This matter will be prioritised, and we will work to restore your service as soon as possible. If there are any updates or further details you can provide, we will gladly take them into account to speed up the resolution.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for reaching out.
We understand how disruptive it is to be without fibre service since this morning, and we recognise the urgency of restoring your connection as quickly as possible.
We would like to assist immediately. Kindly share your account details and location so we can check the status of your service and determine the cause of the outage.
This matter will be prioritised, and we will work to restore your service as soon as possible. If there are any updates or further details you can provide, we will gladly take them into account to speed up the resolution.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply04 May 2026, 16:45
Official
Dear Lerato
Thank you for reaching out.
We understand how disruptive it is to be without fibre service since this morning, and we recognise the urgency of restoring your connection as quickly as possible.
We would like to assist immediately. Kindly share your account details and location so we can check the status of your service and determine the cause of the outage.
This matter will be prioritised, and we will work to restore your service as soon as possible. If there are any updates or further details you can provide, we will gladly take them into account to speed up the resolution.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for reaching out.
We understand how disruptive it is to be without fibre service since this morning, and we recognise the urgency of restoring your connection as quickly as possible.
We would like to assist immediately. Kindly share your account details and location so we can check the status of your service and determine the cause of the outage.
This matter will be prioritised, and we will work to restore your service as soon as possible. If there are any updates or further details you can provide, we will gladly take them into account to speed up the resolution.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
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Lerato's updateReviewer Update
05 May 2026, 12:00Still with out fibre
Now it's been a full day
Your service is bad
Now it's been a full day
Your service is bad
L
Lerato's update05 May 2026, 12:00
Reviewer Update
Still with out fibre
Now it's been a full day
Your service is bad
Now it's been a full day
Your service is bad
L
Lerato's updateReviewer Update
06 May 2026, 11:31Today is the 3rd day without fibre . We have paid. Metro fibre is the worst
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Lerato's update06 May 2026, 11:31
Reviewer Update
Today is the 3rd day without fibre . We have paid. Metro fibre is the worst