AV
Arno V
1 reviews | Active since Apr 2023
01 Apr 2023, 11:46
Bad Service
So Far our Experience was Horrible Firstly our patch leads broke weeks after we got response from Metro Fibre,they still have not came to fix the patch lead,We resorted for looking for a spare patch lead.
We upgraded to a 40 MB/s Line but now that upgraded we only have 4 MB/S
We are at stage we pay nearly R 500 Month to Metro Fibre but my Router has better services than Fibre
We Work from home so this just mess I would not recommend Metro Fibre to anyone,Very poor customer service
I am not even getting 20 MB/S that paid originally
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Replies (1)
MetroFibre Networx's replyOfficial
01 Apr 2023, 12:30Good afternoon Arno,
We do apologize for the frustration caused in this matter.
Kindly check on your email for speedtest instructions so we may investigate this matter further and get it resolved as soon as possible.
Kind Regards
Clarisa
Metrofibre
We do apologize for the frustration caused in this matter.
Kindly check on your email for speedtest instructions so we may investigate this matter further and get it resolved as soon as possible.
Kind Regards
Clarisa
Metrofibre
MetroFibre Networx's reply01 Apr 2023, 12:30
Official
Good afternoon Arno,
We do apologize for the frustration caused in this matter.
Kindly check on your email for speedtest instructions so we may investigate this matter further and get it resolved as soon as possible.
Kind Regards
Clarisa
Metrofibre
We do apologize for the frustration caused in this matter.
Kindly check on your email for speedtest instructions so we may investigate this matter further and get it resolved as soon as possible.
Kind Regards
Clarisa
Metrofibre