DM
DONALD M
1 reviews | Active since Feb 2020
21 Sept 2022, 06:46
Bad service
Guys you put me on areas from June I phoned you guys every month only now it's resolved becouse I complain on hello piter and now my account is suspended since I signed up with you guys my payment it's 20th of every month and I have never skip a month. I never sue you guys for your mistake, please let me know if you no longer need me as your client
Helpful (0)
Replies (4)0
Replies (4)
MetroFibre Networx's replyOfficial
21 Sept 2022, 06:54Good day Donald,
Thank you for bringing the matter to our attention.
We are very sorry to hear that your account is suspended after payment was made.
Please note that this has been sent to our finance department for urgent attendance.
One of our agents will contact you.
Kind regards
MetroFibre
Thank you for bringing the matter to our attention.
We are very sorry to hear that your account is suspended after payment was made.
Please note that this has been sent to our finance department for urgent attendance.
One of our agents will contact you.
Kind regards
MetroFibre
MetroFibre Networx's reply21 Sept 2022, 06:54
Official
Good day Donald,
Thank you for bringing the matter to our attention.
We are very sorry to hear that your account is suspended after payment was made.
Please note that this has been sent to our finance department for urgent attendance.
One of our agents will contact you.
Kind regards
MetroFibre
Thank you for bringing the matter to our attention.
We are very sorry to hear that your account is suspended after payment was made.
Please note that this has been sent to our finance department for urgent attendance.
One of our agents will contact you.
Kind regards
MetroFibre
DM
DONALD M's updateReviewer Update
21 Sept 2022, 09:47Guys this is not funny this is inconvenience me and my family it's almost 10:00am I haven't received any call from you guys, please let me know if you no longer me I will easily cancel my services with you guys
DM
DONALD M's update21 Sept 2022, 09:47
Reviewer Update
Guys this is not funny this is inconvenience me and my family it's almost 10:00am I haven't received any call from you guys, please let me know if you no longer me I will easily cancel my services with you guys
DM
DONALD M's updateReviewer Update
21 Sept 2022, 13:24Thanks, I am still waiting for that call finance department they haven't called me.
DM
DONALD M's update21 Sept 2022, 13:24
Reviewer Update
Thanks, I am still waiting for that call finance department they haven't called me.
MetroFibre Networx's replyOfficial
22 Sept 2022, 08:57Dear Donald,
Thank you for taking my call and confirming that your connection has been restored and working well.
Please note that the finance team will contact you again today with an update on the debit order.
Kind regards
MetroFibre
Thank you for taking my call and confirming that your connection has been restored and working well.
Please note that the finance team will contact you again today with an update on the debit order.
Kind regards
MetroFibre
MetroFibre Networx's reply22 Sept 2022, 08:57
Official
Dear Donald,
Thank you for taking my call and confirming that your connection has been restored and working well.
Please note that the finance team will contact you again today with an update on the debit order.
Kind regards
MetroFibre
Thank you for taking my call and confirming that your connection has been restored and working well.
Please note that the finance team will contact you again today with an update on the debit order.
Kind regards
MetroFibre