PM
Prudence M
1 reviews | Active since Apr 2014
15 Nov 2023, 12:05
Bad Service
Bad service. I requested for a cancellation 5days ago and no feedback. I sent the same eamil everyday , followed up with call to get feedback.
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Replies (1)
MetroFibre Networx's replyOfficial
15 Nov 2023, 21:05Dear Prudence
I hope this message finds you well. We sincerely apologize for any inconvenience caused by the delay in responding to your cancellation request.
Upon reviewing our records, we can confirm that your cancellation request has been received and successfully processed. Your account is now marked for cancellation.
We understand the importance of a prompt response, and we regret any frustration this delay may have caused. Our team is working diligently to ensure that all necessary procedures are completed, and you will receive formal confirmation of your cancellation shortly.
If you have any further questions or if there is anything specific you would like to discuss regarding your cancellation, please feel free to respond to this message, and we will address your concerns promptly.
Thank you for your understanding, and we appreciate your patience during this process
Best Wishes
Marilize
I hope this message finds you well. We sincerely apologize for any inconvenience caused by the delay in responding to your cancellation request.
Upon reviewing our records, we can confirm that your cancellation request has been received and successfully processed. Your account is now marked for cancellation.
We understand the importance of a prompt response, and we regret any frustration this delay may have caused. Our team is working diligently to ensure that all necessary procedures are completed, and you will receive formal confirmation of your cancellation shortly.
If you have any further questions or if there is anything specific you would like to discuss regarding your cancellation, please feel free to respond to this message, and we will address your concerns promptly.
Thank you for your understanding, and we appreciate your patience during this process
Best Wishes
Marilize
MetroFibre Networx's reply15 Nov 2023, 21:05
Official
Dear Prudence
I hope this message finds you well. We sincerely apologize for any inconvenience caused by the delay in responding to your cancellation request.
Upon reviewing our records, we can confirm that your cancellation request has been received and successfully processed. Your account is now marked for cancellation.
We understand the importance of a prompt response, and we regret any frustration this delay may have caused. Our team is working diligently to ensure that all necessary procedures are completed, and you will receive formal confirmation of your cancellation shortly.
If you have any further questions or if there is anything specific you would like to discuss regarding your cancellation, please feel free to respond to this message, and we will address your concerns promptly.
Thank you for your understanding, and we appreciate your patience during this process
Best Wishes
Marilize
I hope this message finds you well. We sincerely apologize for any inconvenience caused by the delay in responding to your cancellation request.
Upon reviewing our records, we can confirm that your cancellation request has been received and successfully processed. Your account is now marked for cancellation.
We understand the importance of a prompt response, and we regret any frustration this delay may have caused. Our team is working diligently to ensure that all necessary procedures are completed, and you will receive formal confirmation of your cancellation shortly.
If you have any further questions or if there is anything specific you would like to discuss regarding your cancellation, please feel free to respond to this message, and we will address your concerns promptly.
Thank you for your understanding, and we appreciate your patience during this process
Best Wishes
Marilize