KN
Kegomoditswe N
1 reviews | Active since Aug 2022
26 Nov 2025, 12:33
bad service
My name is Kelebogile Nkoe ID number *** i have a problem with metro fiber i paid my subscription on the 1st of November then the network said i didn't pay i report them to hello Peter they open the wifi around the 14th now they block it again saying they have a block log they will sort it out its been 2 days phone number is ***
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Replies (2)0
Replies (2)
MetroFibre Networx's replyOfficial
26 Nov 2025, 12:46Dear Kelebogile,
Thank you for reaching out and for bringing your concerns to our attention. We appreciate your patience as we work with our teams to investigate the matter and ensure your service is restored and your billing concerns are addressed.
We will be in touch with further updates as soon as feedback becomes available.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and for bringing your concerns to our attention. We appreciate your patience as we work with our teams to investigate the matter and ensure your service is restored and your billing concerns are addressed.
We will be in touch with further updates as soon as feedback becomes available.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply26 Nov 2025, 12:46
Official
Dear Kelebogile,
Thank you for reaching out and for bringing your concerns to our attention. We appreciate your patience as we work with our teams to investigate the matter and ensure your service is restored and your billing concerns are addressed.
We will be in touch with further updates as soon as feedback becomes available.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and for bringing your concerns to our attention. We appreciate your patience as we work with our teams to investigate the matter and ensure your service is restored and your billing concerns are addressed.
We will be in touch with further updates as soon as feedback becomes available.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's replyOfficial
27 Nov 2025, 12:32Dear Kegomoditswe,
Thank you for reaching out and for your patience. We are currently engaging with our Finance Management team to obtain the necessary feedback regarding your query. Our team is actively working on this, and we will be in touch to share updates as soon as they become available.
We appreciate your patience and cooperation while we finalise this.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and for your patience. We are currently engaging with our Finance Management team to obtain the necessary feedback regarding your query. Our team is actively working on this, and we will be in touch to share updates as soon as they become available.
We appreciate your patience and cooperation while we finalise this.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply27 Nov 2025, 12:32
Official
Dear Kegomoditswe,
Thank you for reaching out and for your patience. We are currently engaging with our Finance Management team to obtain the necessary feedback regarding your query. Our team is actively working on this, and we will be in touch to share updates as soon as they become available.
We appreciate your patience and cooperation while we finalise this.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and for your patience. We are currently engaging with our Finance Management team to obtain the necessary feedback regarding your query. Our team is actively working on this, and we will be in touch to share updates as soon as they become available.
We appreciate your patience and cooperation while we finalise this.
Best regards,
Marilize
MetroFibre Complaints & Escalations