TT
Trey T
1 reviews | Active since Nov 2023
20 Dec 2024, 12:16
Bad service
Hours later still not activated after payment . I dont recommend such terrible service .they dont pick calls and dont respond to emails. Service still inactivated
Helpful (0)
Replies (7)0
Replies (7)TT
Trey T's updateReviewer Update
20 Dec 2024, 13:11Even now. After payment service is still not activated. They dont answer calls or respond to emails evem after sending pop. Dissapointing as i went online to check reviews and realised this is how they operate . Such terrible service
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Trey T's update20 Dec 2024, 13:11
Reviewer Update
Even now. After payment service is still not activated. They dont answer calls or respond to emails evem after sending pop. Dissapointing as i went online to check reviews and realised this is how they operate . Such terrible service
MetroFibre Networx's replyOfficial
20 Dec 2024, 13:50Dear Trey Tee
Thank you, we have received the proof of paymentt that you have just sent on our e-mail.
We have sent it through to our Finance Department and requested them to allocate the payment to your account. Your service will be back online shortly.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you, we have received the proof of paymentt that you have just sent on our e-mail.
We have sent it through to our Finance Department and requested them to allocate the payment to your account. Your service will be back online shortly.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply20 Dec 2024, 13:50
Official
Dear Trey Tee
Thank you, we have received the proof of paymentt that you have just sent on our e-mail.
We have sent it through to our Finance Department and requested them to allocate the payment to your account. Your service will be back online shortly.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you, we have received the proof of paymentt that you have just sent on our e-mail.
We have sent it through to our Finance Department and requested them to allocate the payment to your account. Your service will be back online shortly.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
TT
Trey T's updateReviewer Update
20 Dec 2024, 13:54Dont patronise me . I know for a fact pop was sent hours ago and you requested for more . Service is still off !!!
TT
Trey T's update20 Dec 2024, 13:54
Reviewer Update
Dont patronise me . I know for a fact pop was sent hours ago and you requested for more . Service is still off !!!
MetroFibre Networx's replyOfficial
20 Dec 2024, 14:30Dear Trey Tee
The payment has been allocated to your account and your service has been unsuspended.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
The payment has been allocated to your account and your service has been unsuspended.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply20 Dec 2024, 14:30
Official
Dear Trey Tee
The payment has been allocated to your account and your service has been unsuspended.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
The payment has been allocated to your account and your service has been unsuspended.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's replyOfficial
20 Dec 2024, 15:22Dear Trey Tee
Thank you for reaching out to us. We sincerely apologise for the inconvenience caused and for any frustration this situation may have created.
We have responded to your email requesting the PDF proof of payment.. Once we receive this document, we will escalate the matter to our Finance Department to ensure it is resolved as quickly as possible.
We appreciate your patience and understanding during this time. Please don’t hesitate to contact us if you have any questions or need further assistance.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for reaching out to us. We sincerely apologise for the inconvenience caused and for any frustration this situation may have created.
We have responded to your email requesting the PDF proof of payment.. Once we receive this document, we will escalate the matter to our Finance Department to ensure it is resolved as quickly as possible.
We appreciate your patience and understanding during this time. Please don’t hesitate to contact us if you have any questions or need further assistance.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply20 Dec 2024, 15:22
Official
Dear Trey Tee
Thank you for reaching out to us. We sincerely apologise for the inconvenience caused and for any frustration this situation may have created.
We have responded to your email requesting the PDF proof of payment.. Once we receive this document, we will escalate the matter to our Finance Department to ensure it is resolved as quickly as possible.
We appreciate your patience and understanding during this time. Please don’t hesitate to contact us if you have any questions or need further assistance.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for reaching out to us. We sincerely apologise for the inconvenience caused and for any frustration this situation may have created.
We have responded to your email requesting the PDF proof of payment.. Once we receive this document, we will escalate the matter to our Finance Department to ensure it is resolved as quickly as possible.
We appreciate your patience and understanding during this time. Please don’t hesitate to contact us if you have any questions or need further assistance.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
TT
Trey T's updateReviewer Update
20 Dec 2024, 15:42Metrifibre listen you like going back and forth . I sent you the pdf file and additional screenshots . You ask for another pdf i sent it again
Bear in mind this is a simple process of an immediate payment. Meaning that you have my ID number you can simple check on your side but nop you would rather be *********** because thats what you prefer to do better. You cant do a simple thing as in checking using my ID number . You want excuses as usual . Ugh this is bull**** man
Bear in mind this is a simple process of an immediate payment. Meaning that you have my ID number you can simple check on your side but nop you would rather be *********** because thats what you prefer to do better. You cant do a simple thing as in checking using my ID number . You want excuses as usual . Ugh this is bull**** man
TT
Trey T's update20 Dec 2024, 15:42
Reviewer Update
Metrifibre listen you like going back and forth . I sent you the pdf file and additional screenshots . You ask for another pdf i sent it again
Bear in mind this is a simple process of an immediate payment. Meaning that you have my ID number you can simple check on your side but nop you would rather be *********** because thats what you prefer to do better. You cant do a simple thing as in checking using my ID number . You want excuses as usual . Ugh this is bull**** man
Bear in mind this is a simple process of an immediate payment. Meaning that you have my ID number you can simple check on your side but nop you would rather be *********** because thats what you prefer to do better. You cant do a simple thing as in checking using my ID number . You want excuses as usual . Ugh this is bull**** man
TT
Trey T's updateReviewer Update
20 Dec 2024, 15:44If this service is not reconnected within the next hour then i need to get rid of it .this is insane.
TT
Trey T's update20 Dec 2024, 15:44
Reviewer Update
If this service is not reconnected within the next hour then i need to get rid of it .this is insane.