NV
Norah V
1 reviews | Active since Jul 2024
17 Apr 2025, 07:34
bad service
Worse service ever have been waiting for my refund for over two months now, they promised that I will receive payment within 31 days but 45 days has passed no payment no communication.
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Replies (1)
MetroFibre Networx's replyOfficial
17 Apr 2025, 07:58Dear Norah,
Thank you for reaching out and for bringing your concerns to our attention.
We are currently following up with our Finance Management Team regarding your requested refund and will be in contact with you as soon as further feedback is available.
Your patience is appreciated, and we remain committed to resolving this matter.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and for bringing your concerns to our attention.
We are currently following up with our Finance Management Team regarding your requested refund and will be in contact with you as soon as further feedback is available.
Your patience is appreciated, and we remain committed to resolving this matter.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply17 Apr 2025, 07:58
Official
Dear Norah,
Thank you for reaching out and for bringing your concerns to our attention.
We are currently following up with our Finance Management Team regarding your requested refund and will be in contact with you as soon as further feedback is available.
Your patience is appreciated, and we remain committed to resolving this matter.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and for bringing your concerns to our attention.
We are currently following up with our Finance Management Team regarding your requested refund and will be in contact with you as soon as further feedback is available.
Your patience is appreciated, and we remain committed to resolving this matter.
Best regards,
Marilize
MetroFibre Complaints & Escalations