JG
Johandre G

1 reviews | Active since Mar 2021

24 Mar 2021, 16:12

Bad service

Service absolutely terrible, trying to contact metrofibre on many occasions, only gets response when you post on social media, fibre were supposed to be live in Parktown Estate from 1st of march, sms was send to everyone it is live but clearly it is not false advertising, still waiting for them to contact me, vety disappointed

0
Replies (2)
MetroFibre Networx
MetroFibre Networx's reply24 Mar 2021, 16:51
Official
Good day 

Thank you for bringing this to our attention.

We sincerely do apologies  for any inconvenience caused.

kindly be advised that there will be a customer  care agent that will be in contact with you shortly.

Kind regards
The MetroFibre Team
JG
Johandre G's update28 Mar 2021, 18:29
Reviewer Update
Im still waiting for a call????
There is only complaints everywhere for metrofibre and nothing gets done about it, really really bad service
All the replies are the same from metrofibre here on hello peter
Dissapointing