AH
Antoinette H
1 reviews | Active since Aug 2016
07 Apr 2026, 13:21
BAD SERVICE
NEVER EVER IN MY ENTIRE LIFE HAVE I EXPERICNED SUCH BAD SERVICE!!!!!
4 PHONE CALLS YESTERDAY COSTING ME R200.00 BY HOLDING ON JUST TO GET DROPPED EVERYTIME AFTER BEIGN TRANSFERRED
REALLY REALLY I WOULD NEVER EVER RECOMMEND ANYONE TO DO FIBRE WITH THEM!!!!!!
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Replies (1)
MetroFibre Networx's replyOfficial
07 Apr 2026, 13:37Dear Antoinette
Thank you for bringing this matter to our attention, and we sincerely apologise for the frustration and inconvenience you have experienced.
Please note that we have requested our MetroGo Department to assist with your query. They will review the matter and provide feedback accordingly.
We appreciate your patience while this is being addressed.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this matter to our attention, and we sincerely apologise for the frustration and inconvenience you have experienced.
Please note that we have requested our MetroGo Department to assist with your query. They will review the matter and provide feedback accordingly.
We appreciate your patience while this is being addressed.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply07 Apr 2026, 13:37
Official
Dear Antoinette
Thank you for bringing this matter to our attention, and we sincerely apologise for the frustration and inconvenience you have experienced.
Please note that we have requested our MetroGo Department to assist with your query. They will review the matter and provide feedback accordingly.
We appreciate your patience while this is being addressed.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this matter to our attention, and we sincerely apologise for the frustration and inconvenience you have experienced.
Please note that we have requested our MetroGo Department to assist with your query. They will review the matter and provide feedback accordingly.
We appreciate your patience while this is being addressed.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations