DR
Drikus R
1 reviews | Active since Jan 2022
22 Jan 2025, 10:30
Bad service
Service is terible my uncle is stuggeling for months now to get someone to come out to help them fix theire internet. They are old people and we cant get a hold of them it the fiber is of. Someone came out to fix but its still not working. Someon needs to contact them and sort this out.
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MetroFibre Networx's replyOfficial
22 Jan 2025, 11:07Dear Carla,
Thank you for bringing this to our attention. We understand the frustration this situation has caused and are committed to resolving it as soon as possible. Unfortunately, we are unable to locate the service with the details provided in your review. One of our team members will contact you telephonically to gather additional information and assist in addressing your concerns.
We value your feedback and will work to ensure this matter is resolved promptly.
Best regards,
MetroFibre Complaints & Escalations
Thank you for bringing this to our attention. We understand the frustration this situation has caused and are committed to resolving it as soon as possible. Unfortunately, we are unable to locate the service with the details provided in your review. One of our team members will contact you telephonically to gather additional information and assist in addressing your concerns.
We value your feedback and will work to ensure this matter is resolved promptly.
Best regards,
MetroFibre Complaints & Escalations
MetroFibre Networx's reply22 Jan 2025, 11:07
Official
Dear Carla,
Thank you for bringing this to our attention. We understand the frustration this situation has caused and are committed to resolving it as soon as possible. Unfortunately, we are unable to locate the service with the details provided in your review. One of our team members will contact you telephonically to gather additional information and assist in addressing your concerns.
We value your feedback and will work to ensure this matter is resolved promptly.
Best regards,
MetroFibre Complaints & Escalations
Thank you for bringing this to our attention. We understand the frustration this situation has caused and are committed to resolving it as soon as possible. Unfortunately, we are unable to locate the service with the details provided in your review. One of our team members will contact you telephonically to gather additional information and assist in addressing your concerns.
We value your feedback and will work to ensure this matter is resolved promptly.
Best regards,
MetroFibre Complaints & Escalations