Bad service..

I’m really dissatisfied and disappointed in Metro fibre,I took a contract in February 24 and it has been the worst service and I’m working remotely ,the billing was incorrect we agreed on paying R500 monthly subscription to R649 and I couldn’t make payments on a incorrect statements ,May 24 I spoke to Carolyno the Manager who assisted me and escalated my query to finance,call recordings had to be listened too and initially I was credited…to summarise in August I was given a total balance of R1249 and odd cents I went an paid R800 and I was sent an invoice stating my outstanding is R499 I went and made another deposit…to my surprise when I spoke to the finance department I was told I need to pay another R499 for the Sep 24 invoice before the 09th as they’re billing is from the 1st -7th of every month(bill in advance) and that was never mentioned to me at some stage…my question was how do I pay for Sep24 invoice where else we haven’t even reached mid-month the service has been suspended again..as we speak my account is up to date,I need to drive to the office whenever they cut the line and I’m spending to much on petrol for this inconvenience…I’m really angry and irate rite now…it’s a new development where I reside and I’m going to tell people to stay far away from metro fibre..I even have emails to support this unsatisfactory service.