DP
Donovan P
1 reviews | Active since Mar 2012
18 Jan 2021, 09:51
bad service
bad service,metro fibre blaming mweb for my fibre line being down for day 5now ,they sit and work on lines im my street end then blame loadsheddig,but it goes off when they fiddle with lines.nothing to do with loadshedding,
Helpful (0)
Replies (3)0
Replies (3)
MetroFibre Networx's replyOfficial
18 Jan 2021, 10:04Good morning Donovan,
Thank you for your message. Kindly send us your full names, contact details, residential address, ISP / MFN Account Number and Ticket Number so that we can escalate your query to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly send us your full names, contact details, residential address, ISP / MFN Account Number and Ticket Number so that we can escalate your query to the correct department.
Thank you,
The MetroFibre Team
MetroFibre Networx's reply18 Jan 2021, 10:04
Official
Good morning Donovan,
Thank you for your message. Kindly send us your full names, contact details, residential address, ISP / MFN Account Number and Ticket Number so that we can escalate your query to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly send us your full names, contact details, residential address, ISP / MFN Account Number and Ticket Number so that we can escalate your query to the correct department.
Thank you,
The MetroFibre Team
DP
Donovan P's updateReviewer Update
20 Jan 2021, 12:11 Metrofibre you sent Msi to my house and there is no fault on my side,the problem is in the main box,now only Metrofibre has the permission to fix the line,that was the point of calling you,i want this sorted out today this has been day 8 now and i am paying for a service i cannot use,did you send Msi to my house just to keep me quiet
DP
Donovan P's update20 Jan 2021, 12:11
Reviewer Update
Metrofibre you sent Msi to my house and there is no fault on my side,the problem is in the main box,now only Metrofibre has the permission to fix the line,that was the point of calling you,i want this sorted out today this has been day 8 now and i am paying for a service i cannot use,did you send Msi to my house just to keep me quiet
DP
Donovan P's updateReviewer Update
20 Jan 2021, 13:54So after all this hassle and calling again i get told im not allowed to speak to a manager, or have his or her name, then i get a mail stating mweb is my isp and i should contact them, no words bad a bad service provider, wouldn't recoment this to anyone
DP
Donovan P's update20 Jan 2021, 13:54
Reviewer Update
So after all this hassle and calling again i get told im not allowed to speak to a manager, or have his or her name, then i get a mail stating mweb is my isp and i should contact them, no words bad a bad service provider, wouldn't recoment this to anyone